1. About Us

Metalife Biosciences is the seller and operator of this website. Registered office: TODO [PLACEHOLDER: Add registered office address].

By placing an order or using this website, you agree to these Terms & Conditions in full.

2. Products

• All products are Ayurvedic, herbal, or cosmetic in nature and manufactured in India. We are selling OTC(Over The Counter) products..
• Product images are for illustrative purposes. Actual packaging may vary.
• We reserve the right to withdraw or modify products without notice.
• These products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary. Consult a physician if you have a medical condition.

3. Ordering

• Orders are an offer to purchase; acceptance occurs when we dispatch the goods and send a dispatch confirmation.
• We reserve the right to cancel any order due to stock unavailability, payment failure, or suspected fraud, with a full refund.
• Prices are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

4. Payment

• We accept UPI, Cash on Delivery (COD), and online payment via Razorpay (cards, net banking, wallets).
• Card and banking data is handled exclusively by Razorpay Financial Solutions Pvt. Ltd. — we do not store your card or banking details.
• COD orders must be paid in full to the delivery agent at the time of delivery.
• Razorpay refunds are processed within 7 business days to the original payment method.

5. Cancellation

• Orders may be cancelled within 24 hours of placement, provided they have not been dispatched.
• To cancel, contact us at info@metaalifebio.com with your order number.
• Once dispatched, cancellation is not possible — please refer to our Return & Refund Policy.

6. Returns & Refunds

Please see our full Return & Refund Policy. In summary:

• Returns accepted within 7 days of delivery for damaged or wrong items.
• Opened cosmetic / herbal products are not eligible for return unless defective.
• Refunds are processed within 7 business days.

7. Intellectual Property

All content on this website — text, images, logos, product descriptions — is the property of Metalife Biosciences and may not be reproduced without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Metalife Biosciences shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the purchase price of the product in question.

9. Governing Law

These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts of TODO [PLACEHOLDER: Add registered office address].

10. Grievance Officer

TODO [PLACEHOLDER: Add Grievance Officer Name]
Email: grievance@metaalifebio.com
Phone: +91 9106640259
Acknowledgment within 48 hours — resolution within 30 days (Consumer Protection Act 2019).